SketchUp FAQs

Three. SketchUp Go, SketchUp Pro and SketchUp Studio.

SketchUp Go is the basic version of the software and is suitable for individuals and small businesses who need to create simple 3D models. It offers basic features such as basic shape tools, basic scene settings, and basic 3D export options.

SketchUp Pro is the advanced version of the software, designed for professionals in the architecture, engineering, construction, and interior design industries. It offers more advanced features such as advanced modeling tools, advanced import and export options, and access to the 3D Warehouse library.

SketchUp Studio is the ultimate version of the software, designed for larger organizations and enterprises. It includes all the features of SketchUp Pro and also includes premium tools such as advanced camera controls, virtual reality visualization, and API access for custom programming.

In summary, SketchUp Go is for basic modeling needs, SketchUp Pro is for professional work, and SketchUp Studio is for advanced and large-scale projects.

BuildingPoint SA (Pty) Ltd. is the official Trimble distributor in Africa.

We work directly with Trimble SketchUp to better support African SketchUpers.

Being locally based and from the industry (Architecture, Engineering, Interiors, Landscape, etc). We understand your needs.

Find out about all of the other Trimble Products that we sell, from AR/VR to Tekla to Robotic Total Stations/Scanners (and other field technology): https://buildingpointsa.com/

You can purchase SketchUp Pro directly from our website. If you to go our Plans & Pricing page you can see our offering and what is included in SketchUp Pro and purchase from there! Or you can leave a message and our sales team will call you right back.

You can access your subscription by logging into your SketchUp account linked to your Trimble ID. Each user account can only be associated with one individual person, or as we call it a “named user.” You cannot create a generalised user account that is shared by more than one person. You also cannot create more than one user account per person.

SketchUp subscriptions are annual. When your subscription begins you’re entitled to use all the features contained within your chosen SketchUp Subscription for one full year. If SketchUp decide to change subscription terms, we’ll make sure to let you know.

SketchUp subscriptions are set to auto-renew every year on the date of your initial purchase. If you disable auto-renew, you will lose access to your subscription products and services on that renewal date.

When you sign up for a subscription you’ll prepay for the full term of your annual subscription. If you do not want to pay for an additional year you can disable auto renewal. You will be able to use the applications in your subscription for the remainder of your annual term. There are no partial refunds if you stop using your subscription before the end of the term.

We offer two ways for you to opt out of automatic renewal of your subscription:

• At any time prior to your renewal date you can opt out from the Plan Settings section of your account.
• Notify BuildingPoint SA in writing at least 30 days before the expiration of your subscription.

Subscriptions are intended for use by a single named-user, a real person using their first name, last name, and email address, for the duration of the subscription term. Reassigning or transferring a subscription or seat is only allowed in the following circumstances:

• If a seat is inadvertently assigned to the wrong user at time of purchase.
• If a seat is assigned to an employee of your company and that employee leaves during the subscription term. That seat may be reassigned only once during the subscription term.
• At the time of subscription renewal you may reassign a seat.

SketchUp limits installations of each application included in a subscription to two computers and/or devices. If you wish to transfer an application to a different computer or device, you should sign out of the application before installing the application in a new location and signing in. If you don’t have access to those other devices, you can always deauthorise all devices and sign in on your new device.

No. SketchUp subscriptions are independent of SketchUp Pro classic license purchases, and the SketchUp Maintenance and Support Plan does not cover support for any of the subscriptions.

SketchUp desktop products will become unsupported on January 31st of the third year after the product’s release year. For example, SketchUp 2020’s End of Support date is January 31, 2023. For more information, see the End of Support Policy article.

Yes! The SketchUp trial we’ve always offered is now a trial of SketchUp Studio and includes ALL of the features included in that package. If you only wish to try out SketchUp Pro for Desktop or SketchUp Web’s paid features, you can still do that with your SketchUp Studio trial here.

You can always access your files after cancelling your subscription using SketchUp Free, with one exception. If you exceed Trimble Connect’s free quota of 10gb of stored data all of your files will be set to read-only. This will also restrict usage of Sketchup web by preventing you from saving new files. To download your files and store them locally, sign into Trimble Connect.

Customers can request a refund within 14 days of purchasing. Please note that cancelling your subscription WILL NOT automatically result in a refund request being sent to our team. Please contact our support team directly to request a refund.